Shopping for a wedding dress is a unique experience and it can be overwhelming to shop for such a specific piece of clothing, especially for an important day like your wedding day. However, it is important to note that our Dresses and some accessories (including veils, detachable sleeves etc. ) are made-to-measure. Therefore it’s not possible to cancel.
Anything you purchase in a bridal store, whether it’s your wedding dress, wedding veil, or other bridal accessories, anything you order is made to order for you. This means these items can’t be returned or exchanged.
Once a item leaves a bridal store, they are not able to be returned or exchanged. No matter if you decide to purchase a sample wedding dress or a custom, made to order bridal dress, know that the sale is final and be 100% sure of your decision before making that purchase.